The suite of NOCN Level 2 Retail Skills qualifications are designed for people working in the retail industry, including retail sales people, retail assistants, counter assistants, stockroom/warehouse assistants, visual merchandisers, cash point operators and managers in these roles.
The suite of qualifications are particularly suitable for those who need to:
- understand the business of retail
- understand customer service in the retail sector
- understand how a retail business maintains health, safety and security on its premises
- understand the retail selling process
- understand how individuals and teams contribute to the effectiveness of a retail business
- understand the control, handling and replenishment of stock in a retail business
- understand the handling of customer payments in a retail business
- work effectively in a retail team
- keep stock at required levels in a retail environment
- keep a retail unit secure
- maintain health and safety in a retail environment.
